Contact Support
You can contact our support team directly by emailing support@preeo.app. The most common support topics involve resolving login issues, managing cloud sync, addressing billing questions, and providing guidance on account deletion or data privacy requests.
If you are experiencing technical difficulties, reporting your device model and OS version helps us expedite the resolution process. If a problem keeps happening, email us again with any new details.
Download Preeo
Preeo is live and available on both the Apple App Store and Google Play Store.
Store review links
| Privacy Policy URL | https://preeo-tracker.web.app/privacy |
|---|---|
| Terms URL | https://preeo-tracker.web.app/terms |
| Support URL | https://preeo-tracker.web.app/support |
| Account deletion URL | https://preeo-tracker.web.app/delete-account |
| Data Safety URL | https://preeo-tracker.web.app/data-safety |
Billing and subscriptions
To cancel a Preeo subscription, you must manage it directly through the Apple App Store or Google Play Store settings where you initiated the purchase. We do not control third-party store refunds. To restore purchases, open the Preeo app settings menu, navigate to the Premium section, and tap the Restore Purchases button. If Premium status does not appear after purchase, email support@preeo.app.
Frequently asked questions
How do I contact Preeo support?
Email support@preeo.app. Include your device model and OS version if you're reporting a problem.
How do I cancel my Preeo subscription?
Manage or cancel your subscription in the App Store or Google Play account settings where you bought it. Preeo does not control store refund decisions.
How do I restore purchases?
Open the Preeo settings, go to the Premium section, and tap Restore Purchases. If Premium still doesn't appear, email support@preeo.app.
How do I report a bug?
Email support@preeo.app with a short description of the problem, your device model and your operating system version.
How do I delete my account?
Open the Privacy Vault in the app and delete your account, or follow the steps on the Delete Account page if you can't open the app.