Contact Support
Support is defined as the dedicated assistance provided by OTAI Technologies to help you manage your Preeo app experience. You can contact our support team directly by emailing support@preeo.app. Our typical response time is under 24 hours. The most common support topics involve resolving login issues, managing cloud sync, addressing billing questions, and providing guidance on account deletion or data privacy requests.
We prioritize user satisfaction by ensuring 100% of privacy-related inquiries are addressed according to our strict data safety guidelines. If you are experiencing technical difficulties, reporting your device model and OS version helps us expedite the resolution process. For any persistent issues, our customer service representatives are ready to assist you.
Download Preeo
Preeo is live and available on both the Apple App Store and Google Play Store.
Store review links
| Privacy Policy URL | https://preeo-tracker.web.app/privacy |
|---|---|
| Terms URL | https://preeo-tracker.web.app/terms |
| Support URL | https://preeo-tracker.web.app/support |
| Account deletion URL | https://preeo-tracker.web.app/delete-account |
| Data Safety URL | https://preeo-tracker.web.app/data-safety |
Billing and subscriptions
Subscription management is defined as the process of controlling your active premium memberships. To cancel a Preeo subscription, you must manage it directly through the Apple App Store or Google Play Store settings where you initiated the purchase. We do not control third-party store refunds. To restore purchases, open the Preeo app settings menu, navigate to the Premium section, and tap the Restore Purchases button. If Premium status does not appear after purchase, contact support immediately for rapid resolution within 24 hours.